Refund policy

Basher Clothing Return & Refund Policy

Last Updated: August 31, 2026

At Basher Clothing, we want you to be happy with your order. If something isn’t right, we’re here to help.

Returns

We accept returns within 30 days of delivery.

To be eligible for a return:

The item must be unworn, unused, and in its original condition.
The item must be free of makeup, stains, odors, pet hair, or other signs of wear.
Items should be returned with their original tags and packaging when applicable.
You must provide your order number or proof of purchase.

Items that do not meet these requirements may be refused or returned to the customer.

Intimates, Swimwear & Underwear

For hygiene and safety reasons, thongs, panties, underwear, and other intimate apparel cannot be returned or exchanged once they have been worn or tried on.

Swimwear may only be returned if the item is unworn, unwashed, and has its original hygiene liner and tags intact.

If an intimate item arrives damaged or defective, please contact us as soon as possible so we can help.

Sale & Discounted Items

Items purchased using a sale, promotion, or discount code may be eligible for return unless otherwise stated on the product or promotion.

Clearance/final-sale items are not eligible for returns or refunds.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives.

If you receive an item that is:

Damaged
Defective
Incorrect
Missing from your order

please contact us within 7 days of delivery with your order number and clear photos of the issue.

We will review the situation and, when appropriate, provide a replacement, store credit, or refund.

Exchanges

We currently recommend returning the original item and placing a new order for the desired size or item.

This helps ensure that the item you want is still available.

Return Shipping

Unless the item is defective, damaged, or incorrectly shipped, the customer is responsible for return shipping costs.

Original shipping charges are generally non-refundable.

We recommend using a trackable shipping service when returning an item. Basher Clothing is not responsible for returns that are lost or damaged while being shipped back to us.

Refunds

Once your return is received and inspected, we will notify you whether your refund has been approved.

Approved refunds will be issued to the original payment method.

Please allow your payment provider or bank additional time to process the refund and return the funds to your account.

Refunds for Returned Items

If an item is returned in an unacceptable condition, including signs of wear, washing, staining, damage, or use, Basher Clothing reserves the right to deny the refund.

Order Cancellations

If you need to cancel an order, contact us as soon as possible.

Orders that have already been processed or shipped may not be able to be canceled. In that case, you may follow our standard return process if the item is eligible.